Terms & Conditions
Welcome to AE IMPEX. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
Last Updated: August 3, 2026
1. About AE IMPEX
AE IMPEX is a Sole Proprietorship firm established in the year 2012 and headquartered in Bengaluru, Karnataka, India. We are engaged in the manufacturing, trading, wholesaling, retailing, and distribution of Skin Whitening Soaps, Skin Whitening Lotions, Organic Food Supplements, Skin Care Products, Cosmetic Chemicals, and other personal care products.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- GST Number (for business customers)
Order Information
- Products Ordered
- Order History
- Invoice Details
- Shipping Information
- Payment Status
Technical Information
- IP Address
- Browser Type
- Operating System
- Device Information
- Date and Time of Visit
- Pages Visited
- Cookies and Analytics Data
3. Use of Information
We use the information collected for the following purposes:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending order confirmations, invoices, shipping updates, and important notifications.
- Improving our products, services, and website performance.
- Preventing fraud and maintaining website security.
- Complying with applicable legal and regulatory obligations.
- Sending promotional emails or offers only when permitted by applicable laws.
4. Account Registration
Customers may create an account to enjoy faster checkout and order tracking. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. AE IMPEX reserves the right to suspend or terminate accounts that violate these Terms.
5. Product Information
We strive to provide accurate descriptions, specifications, pricing, and images of all products. However:
- Product images are for illustration purposes only.
- Packaging may vary from images shown.
- Colors may appear differently depending on your device.
- Minor specification changes may occur without prior notice.
- Availability is subject to stock.
6. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable GST and taxes are included or displayed separately where applicable.
- Shipping charges may apply depending on order value and delivery location.
7. Orders
By placing an order, you confirm that:
- You are legally eligible to purchase the products.
- All information provided is accurate and complete.
- You authorize us to process your order.
AE IMPEX reserves the right to cancel or refuse any order due to:
- Pricing errors
- Product unavailability
- Suspected fraudulent activity
- Violation of these Terms