Privacy Policy
AE IMPEX ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products
Last Updated: June 30, 2026
1. About AE IMPEX
AE IMPEX is a sole proprietorship established in 2012 and headquartered in Bengaluru, Karnataka, India. We are engaged in the manufacturing, trading, wholesale, retail, and distribution of skincare products, soaps, lotions, cosmetic ingredients, organic food supplements, and related personal care products.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- GST Number (for business customers)
Order Information
- Products Ordered
- Order History
- Invoice Details
- Shipping Information
- Payment Status
Technical Information
- IP Address
- Browser Type
- Operating System
- Device Information
- Date and Time of Visit
- Pages Visited
- Cookies and Analytics Data
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Respond to inquiries and customer support requests.
- Verify transactions.
- Improve our products and services.
- Send order confirmations and shipping updates.
- Prevent fraud and unauthorized transactions.
- Maintain business records as required by law.
- Comply with legal and regulatory obligations.
With your permission, we may also send promotional offers, newsletters, and product updates. You may unsubscribe at any time.
4. Payment Information
We do not store your debit card, credit card, UPI PIN, or banking passwords.
Payments are processed through trusted payment service providers that maintain their own privacy and security standards.
5. Cookies
Our website may use cookies to:
- Improve website performance.
- Remember user preferences.
- Analyze website traffic.
- Enhance browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Delivery and courier partners.
- Payment gateway providers.
- Technology service providers.
- Government or legal authorities where required by law.
All such parties are expected to protect your information appropriately.